This city feeds the world. When your walk-in cooler, ice machine, or freezer goes down, we're there fast — 24 hours a day, 7 days a week — before you lose product, fail an inspection, or close your doors.
We work exclusively on commercial food service refrigeration — not homes, not offices. Restaurants only, so we know your equipment cold.
Not holding temp? Frost buildup? Compressor issues? We fix refrigerant problems, evaporator faults, door seals, and electrical failures — protecting thousands in stored product.
Most common emergencySlow production, contaminated ice, or total failure. All major brands — Manitowoc, Hoshizaki, Scotsman, Ice-O-Matic — repaired and health-code cleaned.
Health code criticalUnder-bar coolers, kegerators, back-bar refrigerators, wine coolers. In New Orleans, a cold drink is non-negotiable — we keep your bar running all night.
NOLA specialtyGlass door, solid door, worktop units from any brand. Temperature swings, bad compressors, failed gaskets — fixed on the first visit when possible.
Your prep line can't go down during service. We stock common parts and get your cook line back without shutting your kitchen down any longer than needed.
Scheduled quarterly or bi-annual service to catch issues early, keep your health inspections clean, and extend the life of every unit in your kitchen.
Strongly recommendedNew Orleans has more restaurants per capita than almost anywhere in America. The French Quarter, Magazine Street, Frenchmen Street — every block is a kitchen that can't afford to go down.
Most refrigeration companies here are generalists — they fix home AC, office buildings, and restaurant coolers the same way. We don't. We are built exclusively for food service.
Every technician is trained exclusively on commercial kitchen equipment — no residential side jobs pulling our attention away.
We answer the phone at 2am on Mardi Gras. New Orleans kitchens don't take nights off, and neither do we.
We carry the most common commercial refrigeration parts on every truck so we can fix it the first time — not schedule a return trip.
We quote before we work. No surprise charges. Restaurant owners deserve straight answers and a receipt that makes sense.
We provide written service records formatted for the Louisiana Department of Health — especially for ice machine cleanings.
From corner diners to full-service kitchens — here's what restaurant owners say.
"Our walk-in went down on a Friday before Jazz Fest weekend. IcePro had a technician here within 90 minutes and it was fixed before morning prep. We would have lost everything."
"Our ice machine kept failing health inspections. These guys came in, found the problem, cleaned it properly, and set us up on a maintenance schedule. No issues since."
"Finally a company that actually knows restaurant kitchens. They were in and out in two hours and the prep table has been perfect ever since."
If you ran a restaurant or coffee shop in New Orleans over the past few years, there's a good chance I walked through your door with a bottle of Insanitea Kombucha. I spent years building relationships with the people who run this city's kitchens — chefs, managers, owners — delivering to spots across the French Quarter, Uptown, Magazine Street, and beyond.
During those years I kept seeing the same problem: when refrigeration equipment broke down, restaurants couldn't find someone who truly specialized in food service — fast, reliable, and who understood what a failed cooler actually costs a kitchen.
That's why I started Arctic Kitchen Co. I already know your world. I know how a walk-in failure on a Friday night before a full weekend feels. And I built this business specifically to be the call you make when that happens.
From the French Quarter to the Westbank — full metro coverage with a 2-hour emergency response window.
Written for restaurant owners — and optimized to help Google and AI assistants find and recommend us.
We target under 2 hours for true emergencies anywhere in the Greater New Orleans area — walk-in failures, freezers warming up, or ice machines down during service. We answer calls 24/7 including weekends and holidays. New Orleans never sleeps and neither do we.
We work on all major commercial brands including Manitowoc, Hoshizaki, True Refrigeration, Beverage-Air, Traulsen, Ice-O-Matic, Scotsman, Turbo Air, Nor-Lake, and more. If it's in a commercial kitchen in New Orleans, we can work on it.
Yes — this is one of our most requested services. Ice machines in New Orleans restaurants must be cleaned on a schedule to pass health inspections. We perform certified cleanings that meet Louisiana DOH requirements and provide written documentation for your records.
Absolutely — and we strongly recommend them given New Orleans' heat and humidity, which accelerate condenser coil clogging and refrigerant issues. We offer quarterly and bi-annual plans customized to your number of units. Maintenance customers get priority dispatch on emergency calls.
Costs vary by equipment and fault type — a refrigerant recharge is much less than a compressor replacement. We always diagnose first and give you a flat-rate quote before any work begins. Emergency after-hours service includes a trip fee we disclose upfront. We never start work without your approval.
Yes — we regularly serve Metairie, Kenner, Gretna, Harvey, Chalmette, Slidell, and Covington in addition to all New Orleans neighborhoods. If you're in the Greater New Orleans metro, call us and we'll confirm coverage.
Every hour a failed cooler runs costs you product and risks your next health inspection. Our technicians are standing by.
Serving Greater New Orleans · EPA Certified · Louisiana Licensed & Insured